Summit LA19 early registration now open! 15% off through Thursday, December 13th at 11pm PST

Summit LA19

Cancellation and Refund Policy

Summit LA19 attendees must notify Summit of cancellation request via email to hello@summit.co. A partial refund may be available if such notification is received by the following deadlines:

  • If cancellation request is received prior to April 1, 2019, you will be refunded 90% of amount paid for ticket (net of any credits or discounts applied).
  • If cancellation request is received prior to May 1, 2019, you will be refunded 70% of amount paid for ticket (net of any credits or discounts applied).
  • If cancellation request is received prior to June 1, 2019, you will be refunded 45% of amount paid for ticket (net of any credits or discounts applied).
  • If cancellation request is received prior to July 1, 2019, you will be refunded 20% of amount paid for ticket (net of any credits or discounts applied).
  • If cancellation request is received prior to October 1, 2019, you will be refunded $600 of amount paid for ticket (net of any credits or discounts applied).
  • If cancellation request is received prior to November 1, 2019, you will be refunded $300 of amount paid for ticket (net of any credits or discounts applied).

Refunds will be issued by check within 45 days after Summit receives cancellation request.

Tickets/registrations are non-transferable. Any credits or discounts applied to ticket purchases are strictly non-refundable and may not be reused on a future purchase. There will be no credit or transfer granted for any portion of the ticket price which is not refunded - such portion will be forfeited.

Travel Insurance

For additional protection, we encourage attendees to purchase travel medical and/or trip cancellation insurance. For example, some of the most popular travel insurance providers are Allianz, GeoBlue and Travel Guard. The attendee’s credit card or employer may also provide certain coverage.

For information about how to contact Summit, please visit our contact page.

Reservation Upgrade Terms and conditions

The following terms and conditions apply to any and all attendee reservations for Summit LA19:

  • No changes to reservations are permitted unless they qualify as an upgrade: purchasing a new ticket of greater or equal value to the original purchase.
  • Upgrades to tickets are to be executed on the Summit LA19 website via the attendee’s event profile, where they will be able to view current availability and process payment.
  • Upgrades will be assessed based on the current value of the desired ticket type regardless of any price increases incurred since attendee purchased their original ticket.
  • Downgrades to tickets of lesser value than the original ticket purchased are not permitted.
  • Roommate requests are honored if the attendee and their desired roommate have both purchased the same room class at the same hotel. Please email hello@summit.co to inquire about a roommate request.
  • Reservation changes of any kind including roommate requests will not be permitted after September 24th, 2019.